CANCELLATION POLICY:Cancellation must be received before 00:00hrs two days prior of arrival to avoid charge of first night.
ACCESSIBILITY:Please note the hotel does not have a lift - bedrooms are on first and second floors of the Hotel.
CHECK IN:15:00hrs to 21:00hrs/Check-out: 10:30hrs
If times outside these hours are required, please contact reservations.
DIRECTIONS:If using Google Maps or Sat Nav to find The Manor House Hotel, please ensure you enter the name of the hotel: Manor House Hotel as well as the destination postcode: CA13 0EJ - this will bring you directly to the entrance of the car park.
BREAKFAST SERVICE:Food allergies or dietary requirements - contact Hotel directly.
Monday - Friday:07:00hrs - 09:00hrs/Saturday, Sunday & Bank Holidays:08:30hrs - 10:00hrs
BAR:Monday - Sunday (Jan-March) Last orders from 21:00hrs/Monday - Sunday (Apr-Dec):Last orders from 22:00hrs
PLACES TO EAT:A list of local eateries can be found on the Cockermouth Town Website:www.cockermouthonline.co.uk
TAXIS:We recommend booking taxis in advance, as there are a limited number of taxi companies operating in the area.To help with this these are our local taxi companies:
Cockermouth Cabs 07979 080 263Cockermouth Taxis 01900 826 649
Sugar’s Taxis 07790 114 867Tracy’s Travel07593 013 327
PEDAL BIKE STORAGE:Secure, outdoor storage - covers available (subject to availability).
HOUSE RULES:
Quiet Areas:We would appreciate it if you could be as quiet as possible when passing through any common areas on the accommodation floors of the Hotel.
Personal Information:All personal information stored and used by us is done so in accordance with our Privacy Policy and Cookie Policy, which are available on request.
No Smoking:The hotel is a non-smoking building by Law.Smoking is only permitted in designated areas, this includes e-cigarettes.Any guest smoking in their room will have a fee of £100 automatically charged.
Damage:We reserve the right to charge you credit/debit card for any damage incurred to your room or hotel property during your stay (including without limitation specialist cleaning) or for any items that are missing when you depart (minimum charge £100).
Conduct:Guests are expected to behave responsibly and to follow all procedures and instructions related to conduct, as well as to show respect for the property, its employees, neighbours and fellow guests, including their health and safety.We reserve the right to refuse accommodation or services and remove you and members of your party from the property if in our reasonable opinion we consider this provision to have been breached.Where this is the case, we have no obligation to refund you for lost accommodation, other services or any other loss or expense incurred.
